🔒 Privacy Policy — Emroya
At Emroya, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or download digital embroidery files.
🧾 1. Information We Collect
We may collect the following information depending on your type of order (physical or digital):
Your name, email address, phone number, and shipping address (for physical products)
Email address and payment details (for digital embroidery file purchases)
Payment information (processed securely through trusted third-party gateways)
Order details, preferences, and communication history
Device and browser data for analytics and website performance improvement
We only collect data necessary to process your orders, deliver downloads, and improve your shopping experience.
💳 2. How We Use Your Information
Your information is used for:
Processing and delivering your physical embroidered orders
Providing instant access to your purchased embroidery files
Sending order confirmations, invoices, and download links
Providing customer support
Improving our website, products, and digital file quality
Sending promotional offers or embroidery tips (only if you’ve opted in)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
🌐 3. Cookies and Tracking
Our website uses cookies to enhance your browsing experience. Cookies help remember your preferences, manage your cart, and track website performance.
You can disable cookies in your browser settings at any time, but some features may not function properly without them.
🛡️ 4. Data Security
We use industry-standard encryption and secure connections (SSL) to protect your data from unauthorized access, loss, or misuse. Payment transactions are processed securely via trusted providers (e.g., PayPal, Stripe, TikTok Shop) and are fully encrypted. We never store your full credit card details on our servers.
📧 5. Email Marketing
If you subscribe to our newsletter, we may send you updates about new embroidery collections, digital file releases, or exclusive promotions.
You can unsubscribe at any time by clicking the “Unsubscribe” link in any email.
🔁 6. Your Rights
Depending on your location, you may have the right to:
Access or request a copy of your personal data
Request correction or deletion of your personal information
Withdraw consent for marketing communications
To exercise these rights, please contact us at support@emroya.com.
🕒 7. Policy Updates
We may update this Privacy Policy from time to time to reflect business, legal, or technical changes. The latest version will always be available on this page, with an updated effective date.
📩 Contact Us
If you have any questions about our privacy practices or this policy, please contact us at:
Email: support@emroya.com
Website: