🚚 Delivery Information — Emroya
At Emroya, every order is handled with care. We offer both physical embroidered products and digital embroidery design files, so delivery time depends on the type of item you purchase.
⏱️ Processing Time
For embroidered apparel:
All our embroidered clothing is made to order. Production time usually takes:
2–4 business days for standard designs
5–7 business days for custom embroidery
For digital embroidery files:
Instant delivery. You will receive a download link immediately after your payment is confirmed — no physical shipping required.
🌎 Shipping Times (for physical products)
We proudly ship worldwide, with the following estimated delivery times:
United States: 5–10 business days
Canada & Europe: 7–14 business days
Rest of the world: 10–20 business days
(Delivery times may vary depending on customs and local postal services.)
📦 Shipping Partners
We work with trusted carriers like USPS, UPS, and FedEx to ensure your embroidered products arrive safely and on time.
💬 Tracking Your Order
Once your physical order is shipped, you will receive a tracking number via email. You can check your order status anytime using that tracking link.
For digital downloads, your files are delivered instantly after purchase and can also be accessed via your Emroya account or confirmation email.
❗ Delays and Holidays
During peak seasons or holidays, production and shipping may take longer due to high demand. We appreciate your patience — your handmade embroidered apparel and files are worth the wait.
❤️ Questions?
If you have any delivery or download issues, contact us at
support@emroya.com
Our customer care team will be happy to assist you.